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Privacy Policy

We take your data seriously. Here's exactly how BILLING collects, uses, and protects your business information.

Privacy Policy

Last updated: May 14, 2026 · Effective from: January 1, 2025

BILLING Technologies Pvt. Ltd. ("BILLING", "we", "our", "us") operates the pasidigi.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide when registering, using our services, or contacting support:

  • Account Information: Name, email address, phone number, and password (hashed)
  • Business Information: Business name, GSTIN, address, logo, and state
  • Financial Data: Invoice details, party information, inventory records, and ledger entries you create in BILLING
  • Usage Data: Log data, IP addresses, browser type, pages visited, and actions taken within the platform
  • Payment Information: We do not store card details. Payments are processed securely via Razorpay/Stripe.

How We Use Your Information

  • To provide, operate, and maintain the BILLING platform
  • To process your transactions and send billing confirmations
  • To send service updates, security alerts, and support messages
  • To analyze platform usage and improve our features
  • To comply with legal obligations including GST regulations
  • To detect and prevent fraud, abuse, or security incidents

We will never sell your data to third parties for marketing purposes.

Data Sharing & Disclosure

We only share your data with:

  • Service Providers: Trusted partners who help us operate (hosting, email delivery, analytics) — all bound by confidentiality agreements
  • Legal Authorities: When required by law, court order, or to protect our legal rights
  • Business Transfers: In the event of a merger or acquisition, your data may transfer as a business asset

Data Security

We implement industry-standard security measures including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for all data in transit
  • Daily encrypted database backups with geo-redundant storage
  • Regular security audits and penetration testing
  • Role-based access control for all team members

No method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

Cookies & Tracking

BILLING uses cookies to maintain your login session and remember your preferences. We use:

  • Essential Cookies: Required for the platform to function (login session)
  • Analytics Cookies: Anonymous usage data to improve our product (can be disabled)

You can control cookie behavior through your browser settings. Disabling essential cookies will prevent you from logging in.

Your Rights

You have the right to:

  • Access and download all your personal and business data
  • Correct inaccurate personal information
  • Request deletion of your account and associated data
  • Object to processing of your data for marketing purposes
  • Data portability — export your data in standard formats

To exercise any of these rights, email privacy@pasidigi.com with your request.

Contact for Privacy Matters

For any privacy-related questions or to exercise your data rights:

  • Email: privacy@pasidigi.com
  • Address: BILLING Technologies Pvt. Ltd., Mumbai, Maharashtra — 400001
  • Grievance Officer: Respond time within 30 days as per IT Act, 2000

This policy may be updated periodically. We will notify you of significant changes via email.